Privacy Policy
This Privacy Policy explains how LRG Labs collects, uses, and shares personal information.
Last updated:
1. What we collect
We may collect information you provide directly, such as:
- Contact details (name, email, phone number, shipping/billing address).
- Order information (items purchased, order history, customer support messages).
- Account information (login details and preferences, if you create an account).
We may also collect technical information automatically when you use the Website, such as device and browser data, approximate location (based on IP), and usage data (pages viewed, referrers, and similar analytics).
2. How we use information
We use personal information to:
- Process and fulfill orders, including shipping and customer service.
- Communicate with you about your orders and support requests.
- Maintain and secure the Website and prevent fraud.
- Improve our Website, products, and customer experience.
3. How we share information
We may share personal information with service providers that help us operate the Website and fulfill orders (for example, payment processors, shipping carriers, hosting providers, analytics tools, and customer support tooling). These providers are permitted to use personal information only to perform services for us.
We may also share information when required by law, to respond to lawful requests, or to protect our rights, users, and services.
4. Cookies & similar technologies
We use cookies and similar technologies to keep the Website working (for example, shopping cart and session functionality) and to understand how the Website is used.
5. Data retention
We retain personal information for as long as needed to provide the Website and services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
7. Your choices & access
Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information, or to withdraw consent where applicable.
8. Contact
If you have questions about this Privacy Policy or would like to make a request, contact us at [email protected].